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Delivery Information



Recommended Last Christmas Order Dates.

Africa, Middle East Thursday 30th November
Asia, Cyprus, Far East, Eastern Europe (except Czech Republic, Poland and Slovakia) Tuesday 5th December
Caribbean, Central and South America Wednesday 6th December
Australia, Greece, New Zealand, Turkey Friday 8th December
Czech Republic, Germany, Italy, Poland, Canada, Finland, Sweden, USA Tuesday 12th December
Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland Thursday 14th December
Belgium, France, Ireland, Luxembourg Friday 15th December
UK 1st Class and Special Delivery Wednesday 20th December



FREE Delivery for all UK orders over £40 (UK Standard).


Delivery Destination Delivery Times Cost
UK Standard 2-4 Working Days £3.95
UK Next Day Next Day (order before 12:00) £7.55
Phone Charms & Jewellery 2-4 Working Days £1.99
Europe* 3-7 Working Days £6.40
Rest of the World 5-10 Working Days £10.50

FREE Delivery for all UK orders over £40 (UK Standard).


We use Royal Mail 1st Class for most deliveries and aim to ship all orders within 24 hours (excl Bank Holidays, Weekends and Busy Periods).  If you happen to be out at the time of delivery, the postman will leave a card.  You can then either collect it from your local deport or re-arrange a delivery via the Royal Mail website.

We also may use adition courier companies for heavier parcels, you will receive a tracking number after your order has been sent.

We at times use DHL for international deliveries if the parcels are heavy, you will receive a tracking number after your order has been sent.

Next Day Delivery
- You will be required to sign for your delivery, if you are not home a card will be left.
- Order before 12pm Monday - Thursday and your order will arrive the next day. 
- Orders placed after 12pm on Thursday  and before 8am on Saturday will be delivered on Monday.
- Orders placed over the weekend will be delivered on Tuesday.

International Delivery
- Unfortunately we cannot track international orders unless sent via DHL (heavy parcels).
- Please note you may be charged customs duty and/or other tax.  As the buyer and importer you are responsible for this charge.  Please check with your local customs office for further information.

* Please allow extra time especially within the US as
customs take time to release some packages.

If your package has not been delivered within the given time frame please contact us and we will chase the package for you. Note that we do not have any super powers in relations to the post office.

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