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Returns Policy

If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition (incl all packaging) within 28 days of receipt. We will issue a full refund upon receipt and examination.
Please note that delivery charges are non-refundable unless you have received a faulty or wrong item from us.

You have a right to cancel your order under the Distance Selling Regulations. If you wish to cancel you must tell us in writing or via the Contact Us page within 7 working days from the day after the date on which the products are delivered. You should keep evidence of having given your cancellation notice, such as a certificate of posting.

Remember to quote your order number in any communication with Cute Japanese Fashion!

Please return items to:
Cute Japanese Fashion Returns
21 Claremont Road
West Byfleet
Surrey
United Kingdom
KT14 6DY.

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